ISO certification is a document that attests to a company's business processes and management systems conforming to specific standards described in technical norms. Issued by ISO (International Organization for Standardization), it is a certification that denotes how a company maintains high standards in its business processes. A company can choose to adhere to multiple ISO procedures, but the most well-known and relevant is ISO 9001.
In the following paragraphs, we will outline all the details to better understand what is meant by ISO 9001 certification and why it is important to have it.
What is meant by ISO 9001?
ISO certification is the most known and used standard for quality management systems worldwide. It is, therefore, an international mark that demonstrates how the company meets the minimum requirements of the standard. This certificate allows a company to become competitive in its market and to increase the end user's trust. Indeed, the certificate attests that the services or products placed on the market are traceable to certain specifications and that their realization is proceduralized, traceable, and verifiable.
The certification must be requested from a Certifying Body that, in parallel with a specialized consulting firm, will certify that the applicant company complies with the specific parameters of ISO 9001. The mark is valid for three years, after which it can be renewed by repeating the same procedure.
What is the main purpose of the UNI EN ISO 9001 standard?
The main purpose of UNI EN ISO 9001 is to define the requirements for designing, implementing, and maintaining a quality system over time. It is, therefore, a regulation aimed at the continuous and constant improvement of a company that aims to optimize its organizational structure. A company that demonstrates a high standard on its products and services is destined to satisfy its customers and retain them over time.
The customer defined by ISO 9001 is not only the person or organization that purchases the products or services but is the one who could receive, receives, or has requested a product. Therefore, the customer refers to the end user, the retailer, the beneficiary, and the buyer, anyone who may use the products and requires credibility and reliability.
Who is required to have ISO 9001 certification?
Compliance with the ISO 9001 standard is not mandatory by law. However, it is important to emphasize that this requirement is now demanded for participation in tenders, for registration in the supplier lists of customers, and as an obligation of the commercial sector in which one operates. Thus, although not mandatory, it is a mark that allows a company to expand and carry out its work safely.
What are the advantages of certifying management systems?
Choosing to adhere to ISO 9001 is not a status but a strategic choice that allows a company to improve its product or service, reduce errors, and be rewarded in its market. Below we list all the advantages and reasons why we chose to acquire this mark:
Improve the organization's quality;
Reduce costs and increase profits;
Open up to new export markets;
Customer loyalty and greater credibility;
Competitive leverage for a company;
Greater efficiency of business processes;
Compliance with laws. Obtaining the ISO 9001 certificate is a way for a company to consolidate its reputation and thus ensure access to new markets.
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